Welcome to the FAQ section of CharBrush.com. You should find all the answers to your questions in the section below, if for some reason you are still unsure drop us a message over on the Contact page.
What is the CharBrush made of?
The handle is made from sustainable bamboo to ensure we keep to our environmental promises. We make the bristles from bamboo fibre and coat it with nano particles of bamboo charcoal.
How does it feel?
The CharBrush is a soft/medium toothbrush which feels as if it’s stroking your teeth but also feels super effective thanks to the natural properties of the fibres and the charcoal coating.
How is the CharBrush different form my standard toothbrush?
Your standard toothbrush rubs and grinds against the surface of your teeth without adding any extra value for your teeth. The CharBrush gently cleans and polishes the teeth while the nano particles of charcoal fights plaque, prevents odour, and naturally whitens your teeth.
How long does the CharBrush last?
You should replace your CharBrush every 8-12 weeks, the same as a regular toothbrush.
When I spit out it's a greyish colour, is this normal?
Yes. This is simply the nano particles of charcoal doing their work.
What toothpaste should I use with my CharBrush?
You can use any toothpaste with the CharBrush. When you are using it with the CharBrush Boost Powder toothpaste is optional.
Will it taste strange?
The CharBrush and the CharBrush Boost powder are relatively tasteless, when using with toothpaste all you will taste is the toothpaste.
Is the CharBrush Vegan?
Yes it is, we went out of our way to make the CharBrush vegan friendly.
How much is delivery and how long will it take?
We send all CharBrushes out the day they are ordered (If ordered before 3pm GMT) and they are sent out using 1st Class Royal Mail. The CharBrush should be with you within 2 days although it usually arrives the next day.
You don’t have to worry about being in to receive your package as it will be posted through your letterbox.
All UK postage is free. International postage fees will apply.
What if I want to return my CharBrush?
If for any reason you are unhappy with your CharBrush we have a no hassle return policy. Just send us a message on the Contact Us page and we’ll sort it all out for you.